Towson Promenade Apartments

I've lived in this building since the fall of 2012. The first 2 years I lived here I didn't encounter any major problems with the building itself, however, I did notice the building employees and maintenance staff were never doing there jobs. I consistently saw maintenance men smoking and chatting in the garage on their cell phones and no one was ever at the front desk when I walked by. I do recall being frustrated when no one ever answered the phone at the front desk when I would call. As I'm sure you can imagine a building left without proper management and lack of maintenance for 2 years can lead to some serious problems down the line. In 2014 it finally caught up with them. As an extremely clean resident, I was shocked to find that my apartment was invested with as many as 20 to 30 mice, who had been roaming our apartment at night and had invested the walls in between our apartment and the trash shoot. This problem was due to a health department code violation in the trash shoots that are constantly overflowing with trash; so much so that trash frequently floods into the hallways. The building staff took 5 months to get the problem "under control" after I hounded them to fix the problem and left my husband and I waiting for maintenance and pest control for hours on end. More often then not they would schedule an appointment with us and then never even show up. On top of that issue we had a loud knocking sound in our wall directly over our bed that woke us up 5 to 6 times a night. Building maintenance has been attempting to solve this problem for almost 2 years now without success. This problem has also subjected my husband and I to many missed maintenance appointments with no call to let us know no one was coming. The days of missed work are adding up. Most recently, the neighbors below us have had water leaking into their bathroom ceiling and maintenance again has us tied to our apartment, missing work, so they can experiment with what might be wrong. One maintenance man even commented during his third time in our apartment in less than 24 hours that what they did during the previous visit not only did not help the problem, it made it worse! Despite numerous changes in property management and maintenance staff from corporate demand none of the problems have been solved and are only getting worse as the building continues to age. I highly suggest you look elsewhere for an apartment and save yourself the headache.Read More

Spiders, loud, terrible mgmt. what else do you need to not move here?

Not worth the high prices that they charge. My experience over the last 22 Months; 9 months to fix the key fobs(Could not get into building), 2 months to fix the AC(I'd get home and it would be 95 degrees in the apartment on three different instances), 4 months of the door to the garage being broken(Security issue) and countless instances of dealing with people moving in or out late at night(as late as 3am) five feet from my apartment. The staff was slow to act in all instances if at all. Now I am being forced to pay for another month because the office did not notate my account back in December when I told them that I was not renewing. I DO NOT recommend that anyone move here.Read More

I’m a current resident here and I’m very disappointed. First and foremost as I’m writing this review this morning at 8am I can’t not sleep because I hear loud noises outside my window. What do I see ? I see a worker throwing away trash in the dumpster. the slamming of the garbage lids. wooden planks, chairs and other things being carelessly tossed in the dumpster . This is EVERYDAY. But get this 2 hours from now the garbage truck will arrive and empty 7 garbage containers. Then I have to listen to the worker clean up the area and load more trash in the garbage container. When everything is done it’s at least 1pm . Mind you I work overnight . This isn’t fair to me or anybody else that lives on this side of the building . Smh . Now fast forward when it’s at night . For several hours I have to listen to the sounds of rats ?? yes I said rats fighting over the food or what have you outside my window.Read More

This place might look great from the outside looking in, but this place is terrible. The fire alarms have gone off for hours, 3 separate times today. Meanwhile they just updated their fire alarms last week! There is no communication from management about what is going on. Other residents have stated that this is a normal occurrence here. We pay way too much money to be kicked out of our homes all day. Definitely don’t live here. Big regret.